Refund Policy

Refund Policy

Rscope Journals is committed to providing the best possible service to our authors, reviewers, and readers. However, we understand that certain circumstances may require refunds. This policy outlines the conditions under which refunds are issued.

Eligibility for Refunds

• Duplicate Payments: If a user accidentally makes multiple payments for the same service.


• Service Not Delivered: If the requested service (e.g., manuscript processing) is not initiated within the promised timeframe due to an internal issue.


• Technical Errors: In case of payment failures that result in an unprocessed transaction.

Non-Refundable Cases

• If the manuscript has already been processed or published.


• If the service has been partially or fully utilized.


• If the user requests a refund due to a change of mind.

Refund Process

1. Refund requests must be submitted via email to support@rscope.org with the transaction ID and relevant details.


2. Our team will review the request within 5-7 business days and notify the user of the decision.


3. Approved refunds will be processed within 5-10 business days via the original payment method.

Contact for Refund Queries

📧 Email: billing@rscope.org
📞 Phone: Tel :+1 (251) 325-6568

Last Updated: 25 January 2025